We currently ship to the all countries except RSM.

UK

Free Express shipping (1-3 Business Days) on all orders.

EU

Standard shipping (2 to 11 Business Days) is £3.50.
Free Express shipping (1-3 Business Days) on all orders over £20.00.

United States
Standard shipping (3 to 17 Business Days) is £3.50.
Free Standard shipping (3 to 17 Business Days) on all orders over £20.00.

Rest of World
Standard shipping (3 to 17 Business Days) is £8.00

We’re sorry to hear that you didn’t love you FACESS items. We are happy o give a full reund within 14 days of purchase, providing your products are unopened, unused and still in all original packaging and good condition. To being the process, email info@wearefacess.com with your order number and we will provide you with the details to return the products. Shipping fees are non-refundable and you will be required to pay for the shipping back to us.

Yes! Email us at info@wearefacess.com with your order number and what you would like to exchange within 14 days of placing your order. Providing your products are unopened, unused and still in all original packaging and good condition.

We’re so sorry to hear you’ve received the wrong product. Please send us a picture of the product you’ve received with your order number to info@wearefacess.com and we’ll get the right product out to you.