Terms & Conditions
We currently ship to the below EU countries, we are working expanding our shipping capabilities.Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Free standard shipping over £30. Standard shipping is £3.50, express is £4.50 for orders under £30.
Free shipping over £45. Shipping is £7.50 for orders under £30.
Standard, 2-3 Business Days
Express, 1-2 Business Days
2-5 Business Days
Returns & Exchanges
We’re sorry to hear that you didn’t love you FACESS items. We are happy o give a full reund within 14 days of purchase, providing your products are unopened, unused and still in all original packaging and good condition. To bein the process, email email@example.com with your order number and we will provide you with the details to return the products. Shipping fees are non-refundable and you will be required to pay for the shipping back to us.
Yes! Email us at firstname.lastname@example.org with your order number and what you would like to exchange within 14 days of placing your order. Providing your products are unopened, unused and still in all original packaging and good condition.
We’re so sorry to hear you’ve received the wrong product. Please send us a picture of the product you’ve received with your order number to email@example.com and we’ll get the right product out to you.